CCI is an independent IT convergence company. The company's core business is the delivery of IT services specifically the physical installation (reticulation) of computer cabling, PABX and telephone, CCTV and electrical networks. It is structured into five specialised divisions to provide clients with effective solutions. The divisions are cabling, voice, networks, power and smart power management systems.

CCI supplies and installs the physical-cabling infrastructure, providing the cornerstone of the voice and data networks that are the communications platforms of the modern organisation. As such CCI is a communications enabler. By providing the physical cabling as well as value-added products and services such as voice and data networks, CCI can provide a one-stop shop experience, the benefits of which to the customer are one support contact and interoperability of platforms.